Editor, Ceres Courier,
It seemed like forever that my Ceres neighborhood street light stopped working properly so what do you do? I went online to the city of Ceres home page and this is what I found: "To report a street light that is not working, you may submit a service request for this item in the ‘Make a Service Request' area below or call (209) 538-5732 during normal working hours (Monday-Friday, 8 AM - 4 PM). You will be asked for specifics such as pole number, location, exact nature of problem (i.e., cycles on/off, on all the time, or never comes on). The Streets Dept. generally does street light repairs once a week."
So that is what I did and their immediate response was, "This is in reference to the problem you submitted on: 4/28/2016 7:45 AM; Description: This Public Service Request is for Street Light Repair located on Heather Lane between the addresses of 3413 and 3417 @ Cross Street: Orchid Court. Street light problem: Cycles on/off all night long. Expected close date: September 6, 2016. Email message from City of Ceres (Sandy Arellano) - 04/28/2016 11:30 AM. Your request has been received and will be handled accordingly. Thank you."
That was easy enough. My only concern was the 131 days for the expected close date that was inconsistent with the reported once-a-week repairs, but it's going to finally get repaired. However unbeknownst to me, after waiting 60 days for the Ceres Street Division to do their street light repairs, the city called and informed me it was not their street light and TID will make repairs in three days.
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